Airbnb needs to be more proactive about responding directly to these mega-viral stories and crafting its own messaging to help people understand how to book and how to address issues before these kinds of videos gain millions of views.ĭespite being great fodder for social media, the company needs to beef up communications and expectations with customers and not just provide generic feedback. That weak, corporate response doesn’t cut it. Our Aircover policy covers issues of misrepresented listings.” ![]() Airbnb representatives, responding to a request for comment in the article, said, “If an Airbnb listing is not as advertised, guests should contact AirBnB right away. PR takeaway: Airbnb has gotten a bad rap for quite some time for bad customer service and fussy hosts. ![]() Their post caption said, “The stress levels to keep quiet are HIGH.” Others lamented with them noting similarly hilarious encounters with Airbnb. Their TikTok video garnered over 1.5 million views in one day. ♬ Black panther siren song thingy – Jesiah□□ stress levels to keep quiet are HIGH #airbnb #comedy #relatable #sketch #fyp #viral #trend #travel #travel #couple #airbnbreality #travelaesthetic #newzealand #nztravel The couple showed how they took careful measures with normal activities like flushing a toilet, putting a glass down and even leaving the house after their stay as to not disturb others living in the house, the article read. “I booked an Airbnb that literally lied about having the whole place to myself,” the popular TikTok traveling couple, Meg and Rhys, lamented in a quote in the article and posted about their experience on the platform. Airbnb guests go viral for hilarious misunderstandingĪirbnb guests recently learned the hard, but funny, way that they booked just an upstairs bedroom in someone else’s home when they expected to book the whole house, according to an article from The Daily Dot.
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